How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
Product was just as described. The shipping was also timely, came before the expected delivery date.
Perfect shipping status and Of great quality. Good seller, recommend
Didn’t take it out but looks good
Arrived today,I'm very satisfied,
Great piece, small, in a comfortable pouch
Seller to recommend thank you!
This emergency bivy could definitely be a life saver. It is lightweight and compact and won't take up much room in a pack. I plan to keep it in my hunting pack at all times. Like my emergency medical supplies, and bear spray, its something I hope I'll never have to use, but if I need it, I will be very glad to have it. If I ever get lost or injured, the orange color could help search and rescue personnel find me faster too. I took the bivy out of its stuff sack to check it out and when I got inside it, I immediately could feel my body heat being reflected back. I'm 6 foot tall and I was able to lay down and pull it up over my head if I curled up a little and bent my knees. When I lay straight, it easily came up over my shoulders. The bag isn't super roomy, but it does the job. I was able to fold it back up and get it back into the stuff sack, but it took a little time because the material is slippery and it was hard to keep air from getting trapped in the folds. That was probably just poor technique on my part. The material seems fairly tough, but because it is thin I'd imagine that sharp rocks or sticks might poke a hole or rip it, so I wouldn't expect it to stand up to frequent use. But that's not what I bought it for anyway. I'm keeping it for emergency use only and because its only weighs about 4 ounces, I won't mind carrying it with me. The price is reasonable too and won't break the bank if I need to replace it if it got damaged. If you are a hunter, backpacker, or hiker, I would recommend you consider getting this bivy. Put one in your pack and keep it there, because its cheap insurance against hypothermia and might just save your life.
It's a space blanket. No more no less. I opened it soon as I got it, got in. I'm 6'4" and 260, it's long enough to reach the top of my head but not long enough to be pulled over to my face. Packing it back into the sack was pretty easy, one person job. I'll keep it in my hiking backpack for "that one time" but for planned over night trips I'm bringing a sleeping bag
A good piece of gear to keep in your truck or quad while out exploring. It’s a bit thin but would probably work in a pinch
There ok but as we all know they are really only good for one maybe two time. It will get you out of a hole if you get stuck in a cold weather situation overnight. Expect no more. It’s insurance.
Very well consistent with the photo is still more a survival cover
Merciii. Very happy. I'll recommend it.
Super fast delivery, object ok
Arrived today,I'm very satisfied,
Everyone got it, all as in the description.
Light and seemingly disabled, bought these for our bug out bag, so really hope we don’t have to test them. Quality is great and service just as good. Can’t beat the price.
The product is good for what it is an emergency blanket. I don’t believe this could be used multiple times and stay in any kind of good condition. Especially for the type of use that I have for it. I am typically back country and do rely on my heat blanket at night so I don’t have to bring a sleeping bag. I was hoping I’d be a little bit more heavy-duty than it is.