How much does shipping cost?
We are glad to bring our customers great value and service. That’s why we provide fast shipping from our Fulfillment Center in California by UPS and USPS.
What countries are you delivering to?
As of now, we’re delivering to the United States only.
How can I track my parcel?
Once your parcel has left our Fulfillment Center, you will receive an email with a tracking number to monitor your parcel movements.
Can you ship my order to a business address?
Yes, you can write your business address in your order details if it’s more convenient to you.
Can you ship my order to a PO Box address?
Yes, you can select delivery to a PO Box if it’s more convenient to you.
Can you ship my order to APO or FPO military addresses?
Yes, we ship anywhere in the United States, and to all US territories and military APO/FPO addresses.
What happens to my parcel if it is delivered while I’m not there?
Depending on the destination and the package size, your parcel will be left in your mailbox or on your porch, or it may be left with a neighbour.
Can I cancel my order?
All orders can be canceled until they are shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours of placing it.
Can I get a refund if something is wrong with my order?
Within 14 days of receiving the parcel, you can ask us for:
- A full refund if you don’t receive your order
- A full refund if your order does not arrive within the guaranteed time (1-3 business days not including 1 business day processing time)
- A full or partial refund if the item is not as described
Full refunds are not available under the following circumstances:
- Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
- Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster).
All our products are backed with a 14-day money back guarantee. Just send us a message on the Contact Us page and we will refund the purchase price.
Can I return an item for an exchange instead of a refund?
Yes, you can! Kindly Contact Us form to discuss the details with us.
Can I return my purchase?
All our products are backed with a 14-day money back guarantee. Just contact us and we will refund the purchase price.
If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
Are there any items I can’t return?
Hygiene and our customers’ safety is our top priority, which is why there are specific types of products that can’t be returned such as:
- Face and body products if opened, used, or have a broken protective seal
- Underwear if the hygiene seal is not intact or any labels have been broken
- Swimwear if the hygiene seal is not intact or any labels have been broken
- Pierced jewellery if the seal has been tampered with or is broken
So fun! Bought this for my kids to use on New Years Eve. It lights up, great sound quality, easily connects to Bluetooth. They had HOURS of fun! This would make a great unique gift too!
When I received the mic, it was missing the manual. Of course, I was able to finally locate the power button and connect to my phone rather easily. Once connected, I was quite pleased with the sound quality. But manual would be a nice touch.
Great little product. Can use to sing or use as a speaker for your music. Though it’s too loud when you turn it on and maybe I just don’t know how to control the volume and it’s in settings.
I bought several microphones for my daughter who likes singing, but their sound quality is very poor. This is a very good price, so I bought this again and tried it, which is really great! The sound quality is great, super cute, and it looks durable. My daughter sings all day, highly recommended!
This karoke mic gets played with daily! Lots of singing and lots of voice manipulation. We've even had to " put it to bed" to give us parents a res from the enthusiast users!
I was not impressed with this. Unfortunately, it doesn't get very loud.
My kids love playing with this microphone and changing their voices. Seems to be good quality and holds the charge for a long time!
Got this microphone for a 7 year old girl and she really likes it. It has adjustable microphone volume and speaker volume, so you can set it to which you think you sound best on.
Was replaced for the first one I ordered. Works great. Was unable to return the other one so I ended up with one that doesn't work. Grandkids will love it for Christmas though.
Bought as a gift for our niece, she is the family singer also a little bossy so this mic is perfect. The whole family loves it and all the other kids want one now.
Great for karaoke! Due to being quarantined, this makes for great indoor family fun! Connects very easily to Bluetooth with great sound quality! Just wish it has more settings to play with.
arrived without defects. Thanks for secure packaging. I give you a 5 stars.
Very very fast shipping!))
It's a cool microphone but it came with no disinfection sticker. Disinfect it myself before using.
Fun to use for all ages! I connected in a couple of seconds to the phone. It tells you itself when the pairing is done. Took one star off for notifications, the voiced notifications are a bit childish.
Nice battery life and easy to use. However, my two kids were able to break it in a few days, so it's not that durable.